Travel & Tour Consultant 🎉
  • Dar es Salaam, Tanzania
  • viaKaziConnect
2 years ago
Mid Level
Business, Consulting and Management
2 - 5 years
Bachelor’s degree in Tourism, Hospitality management is an added advantage.
Job Summary

We are looking for a well-traveled and insightful travel consultant to advise on and plan business and vacation itineraries. The travel consultant should meet with clients to determine their needs, and then select the most appropriate options given time and budget constraints. You should also inform clients of cancellation procedures and any applicable penalties.

To ensure success as a travel consultant, you should plan arrangements in accordance with clients' mobility and medical requirements. An outstanding travel consultant will monitor and tend to all queries within short turnaround times.


Duties And Responsibilities

 

  • Passionate about travel and tourism
  • Excellent knowledge of latest tourism trends
  • Good understanding of different tourism offerings and options
  • Good knowledge of travel software
  • Proficiency in English, knowledge of additional languages is an advantage
  • Good sales and presentation skills
  • Customer oriented mind-set
  • Critical thinker and problem solver
  • Team player and proper time management skills
  • Research, explore and study different travel destination options
  • Research destination and travel prices, customs, weather conditions, reviews etc.
  • Research and study clients’ specifications and wishes
  • Suggest suitable travel options that best suite clients' needs
  • Plan and organize travels
  • Book tickets, reserve accommodation, organize rental transportation 
  • Inform clients and provide useful travel material such as guides, maps and event programs
  • Collect deposits and balances
  • Offer and promote different services and offerings
  • Keep learning about latest industry trends
  • Attend webinars, conferences and other educational programs
  • Build and maintain relationships with client

.


Education Other Skills Required
  • Bachelor’s degree in Tourism, Hospitality management is an added advantage.
  • IATA Certification
  • GALILEO Course certification
  • Qualification in tourism or similar is preferred.
  • Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
  • Computer literate, with exceptional desktop research and professional writing skills.
  • Top-notch interpersonal skills, including communication, respect, and empathy.
  • Ability to source the best quotes.
  • A knack for delivering multiple outputs within tight turnaround times, as needed.
  • Capacity to deliver commendable services that surpass clients' expectations.
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