IT Sales Representative ๐ŸŽ‰
  • Dar es Salaam, Tanzania
  • viaEndeavour Africa
2 years ago
Entry Level
Information Technology
Less than 1 Year
Bachelors degree in Computer Science, Information Systems or related field
Job Summary

Endeavour Group is looking for a IT Sales Represenatative to join the team. Mainly will be upselling the software products and services to potential prospects.

 


Duties And Responsibilities
  • Attending initial sales meetings and meeting the client
  • Determining a client’s business requirements and whether the products being considered are suitable
  • Decide whether the software or hardware needs adapting to meet the client’s needs
  • Answering any technical questions the client might have
  • Presenting your findings to a technical team to act on, and then to the client
  • Generating leads.
  • Meeting or exceeding sales goals.
  • Negotiating all contracts with prospective clients.
  • Helping determine pricing schedules for quotes, promotions, and negotiations.
  • Preparing weekly and monthly reports.
  • Giving sales presentations to a range of prospective clients.
  • Coordinating sales efforts with marketing programs.
  • Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
  • Investigates new items and makes recommendations for purchasing products.
  • Checks inventory to ensure orders are in stock.
  • Takes orders over the phone and in person.
  • Advises customers on technical matters and recommends appropriate computer configurations.
  • Solicits information about computer needs from customers.
  • Negotiate price for the sale.
  • Provide technical support after merchandise is purchased.
  • Construct sales pitches and presentations.
  • Travel to areas where needs are projected.

Education Other Skills Required
  • A bachelor's degree in computer science, information technology, or similar.
  • Flexibiilty to travel
  • 3-5 years of experience as an IT support specialist.
  • Exceptional ability to provide technical support and resolve queries.
  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Proficiency in IT helpdesk software, such as Freshservice and SysAid.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Exceptional interpersonal and communication skills.
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