Operations Manager - Natural Resource ๐ŸŽ‰
  • Dar es Salaam, Tanzania
  • viaSGS Tanzania
2 years ago
Senior Level
Energy and Utilities
7 -10 years
Bachelors degree in Business Administration or any related field
Job Summary

 SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 80,000 employees and  1,650 offices and laboratories around the World

 

His / Her primary duties and  responsibilities are as follows :-

  • Achieve business performance objectives for the businesses managed and operational performance objectives for the operations managed.
  • Help develop, review and implement the businesses strategy in the country together with local management and relevant stakeholders.

Duties And Responsibilities

Translate business strategy into pragmatic action plans and execute

 • Analyze market potential and develop competitive positioning and pricing strategies.

 • Develop new services/products and concepts for the assigned market segment.

 • Monitor market for the development of new technologies and trends.

 • Identify and help develop high potential employees.

 • Draft, negotiate and secure contracts for local and international clients

 • Promote the image, capability and integrity of the company to the clients

 • Accountable for any claim that may arise from clients

 • Manage pre-and post-contract commercial issues

 • Ensure the best quality of execution

 • Operate to the highest standards of ethics, in accordance with the SGS Code of Integrity

 • Lead, coach and develop a business-oriented team


Education Other Skills Required

·    College degree in business management, engineering, logistics or related field; or significant work experience at the Managerial level.

·   Minimum 8+ years’ experience in relevant areas of work such as: Oil & Gas, Trade & Logistics and Operations Management.

·  Consideration could also be given to non-degree holders with significant experience

KPI's

  •  Achieve Budget targets.
  •  Cost effectivness % vs revenue.
  • New Business opportunities.
  • Volountary Attrition rates.
  • Team Learning &Development Plan achievment
  • Team Annual Leave plan Achievment
  •  Zero Problems with Port/sites Authorties
  • Casual staff cost as  a perecentage of Revenue.
  • Lead time of Tasks/ Jobs accomplishment assigned by business line.
  • Customer responsivness (% of custmers complains).
  • Reporting on time.
  • Updated data base of operation activities.

 

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