Training and Capability Officer helps business to develop, facilitate and supervising training programs for employees by assessing the needs of a business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce.

The Training and Capabilities Officer needs to understand MBL business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce. 

• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Develop individualized and group training programs that address specific business needs.
• Develop training manuals that target tangible results.
• Complete training for all new hires and continual training for entire sales staff.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members and management.
• Create a curriculum to facilitate strategic training based on the organization’s goals.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Keep abreast of training trends, developments and best practices.
• Responsible for developing and implementing the future sales and sales operating model, including optimizing the sales process, developing sales programs, and conducting sales training.
• The overall focus of the position is to ensure sales force effectiveness and efficiency in Primary and Secondary Sales
• Create and articulate a capability roadmap and blueprint for the sales department, in line with the organization’s strategic priorities towards building a future-ready sales organization.
• Identifying Functional Sales Capability competencies for the field-force across levels (from ASM to Merchandizers) & channels (general trade, current trade, developing sales channels).

•  University graduated, major in Business/ Human Resources Management/Education or equivalent experience.
• Minimum 5-7 years in sales capability development and sales training & coaching. Highly prefer experience from FMCG, Banking & Financial Services.
• Good knowledge of trade marketing, traditional retail market, FMCG industry dynamics in Tanzania
• Strong in Data Analysis
• Strong coaching & training skills 
• Good planning, implementation, presentation and negotiation skills 
• Strong people management & collaboration skills,
• Ability to convince/ influence to Stakeholders and other support functions 
• Good communication in English
• Proactive, self-starter 
• Realistic problem solving in complex/ambiguous situations
• Highly motivated, energetic, enthusiastic and team oriented 
• Team player