Sales Support & Coordinator 🎉
- Dar es Salaam, Tanzania
- viaJos Hansen Group
1 year ago
Senior Level
Engineering and Manufacturing
2 - 5 years
Bachelor's degree in any Engineering field and Infomation Technology (IT)
Job Summary
Under the overall guidance of the Country Manager, the Sales Support & Coordinator will be responsible for providing day-to-day administrative support to the Country Manager & the overall JHS-T team. Focuses on front office duties, customer care services, general office management, and personal assistant to the management, communication tasks, IT administrator, coordination of general sales administration, and support services. Work as a tender scout- watching all the digital incoming tenders and complete the quotations, communicate, filing of digital tenders and close up.
Reports to: Country Manager
Duties And Responsibilities
- Assists the sales staff in maintaining customer satisfaction and product/service profitability through customer communication, customer improvement activities, and customer service.
- Coordinates internal and external product and service related activities such as sales contracts, customer requirements, order processing, fulfilment and delivery, accounting, and customer service.
- Provides administrative assistance to the Country Manager and staff by performing administrative duties such as carrying out department communication in a professional manner (i.e. phones, letters), maintaining office supplies and other consumables, responsible for record control and filing, and serves as a liaison with Accounting department and external service providers such as Information Technology, and Maintenance
- Qualify, coordinate and submit bid response information as per bid requirements.
- Prepare and track records of product pricing, quotations, and order processing for the sales team.
- Initiating promotion and advertisement programs to market our products and services; including digital marketing activities;
- Operate and maintain machines in the office, like computers, scanners, printers and photocopiers
- Assisting in Scheduling of staff meetings, finalizing agenda and minute taking when required.
- To monitor daily attendance of all staff, record and submit report on staff attendance.
- Other Duties as assigned by Country Manager.
Education Other Skills Required
- Bachelor's degree in any Engineering field and Infomation Technology (IT)
- Passion in sales and marketing
- Proven experience working in an office environment.
- Experience in Sales & Marketing.
- Proficiency in all Microsoft Office applications.
- The ability to work as part of a team.
- Strong analytical and problem-solving skills.
- Excellent administrative and organizational skills.
- Eloquently speaking and fluent in English and Kiswahili.
- Effective communication skills.
- Detail-oriented.
