Bachelor’s or master’s degree in business administration, operations management, engineering or an
Job Summary
Swahili Honey stands as Tanzania's second-largest honey producer, working with more than 1800 smallholder farmers to generate top-quality honey through ethical sourcing and harvesting practices. We are looking for a Operations Consultant to play a crucial role in optimizing and streamlining various aspects of the business to ensure efficiency, productivity, and overall success.
Reports to: CFO
Duties And Responsibilities
Evaluate and optimize the supply chain, from honey production and harvesting to packaging and distribution
Analyze and improve existing processes within the company, from order fulfilment to inventory management
Develop strategies for effective inventory management, ensuring optimal stock levels to meet demand without excess or shortages
Implement quality control measures to ensure that the honey meets or exceed industry standards
Develop and enforce quality assurance protocols throughout the production and packaging processes
Optimize logistics and distribution channels to ensure timely and cost-effective delivery of honey products
Assess and implement technology solutions to improve operations, such as inventory management software, order processing systems, and customer relationship management (CRM) tools
Stay informed about relevant industry regulations and ensure the company complies with food safety and labeling requirements
Work obtain and maintain necessary certifications for the honey products
Conduct cost analyses to identify areas where expenses can be reduced without compromising product quality
Evaluate and develop strategies for production capacities and plan for scalability to meet growing demand
Train staff on new processes, technologies, and quality control measures
Work with customer service teams to improve order processing, resolve issues efficiently, and enhance overall customer satisfaction
Education Other Skills Required
Bachelor’s or Master’s degree in Business Administration, Operations Management, Engineering or another related field
Excellent verbal and written communication skills
Ability to prioritize and complete tasks in a timely manner
Proven ability leading a team
Ability to analyze complex business processes, identify inefficiencies, and propose effective solutions
Proficient in project management methodologies to plan, execute, and monitor operational improvements projects
Proficiency in using relevant software and tools for project management, data analysis, and process optimisation
Minimum of 3years experience in a similar role
Certifications in project management (e.g, PMP), lean six sigma will be an added advantage