As an Insurance Officer at Fortis Insurance Brokers Ltd, you will play a critical role in assessing, managing, and mitigating risks for our clients. Your responsibilities will include evaluating insurance applications, determining coverage levels, and ensuring that policies are compliant with industry regulations. You will also provide exceptional customer service to clients, helping them understand their insurance needs and options.

Policy Management
Evaluate and process insurance applications, renewals, and cancellations.
Determine coverage levels and premiums based on risk assessment and company guidelines.
Issue insurance policies and ensure that all documentation is accurate and complete.
Monitor and review existing policies to ensure compliance with regulatory requirements and company standards.

Risk Assessment

• Conduct thorough risk assessments for new and existing clients, analyzing potential exposures and determining appropriate coverage.
• Collaborate with underwriters to develop risk management strategies and solutions.
• Stay updated on industry trends, emerging risks, and regulatory changes that may impact coverage and risk assessment.

Client Relations

• Provide exceptional customer service to clients, addressing inquiries, concerns, and claims in a timely and professional manner.
• Educate clients on insurance products and services, helping them understand their options and make informed decisions.
• Assist clients with the claims process, ensuring that claims are handled efficiently and fairly.

Sales and Marketing Support

• Support sales efforts by providing detailed information on insurance products and services.
• Assist in the development and implementation of marketing strategies to attract new clients and retain existing ones.
• Participate in client meetings and presentations to promote insurance solutions and services.

Administrative Duties

• Maintain accurate and up-to-date client records and documentation.
• Prepare and present reports on policy status, claims, and risk assessments to management.
• Perform general administrative tasks, such as data entry, filing, and correspondence.

• Bachelor’s degree in Business, Finance, Insurance, or a related field.
• Minimum of 2 years of experience in the insurance industry, preferably in a similar role.
• Experience with risk assessment and policy management.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in insurance software and Microsoft Office Suite.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• In-depth knowledge of insurance policies, regulations, and industry practices.
• Understanding of risk management principles and techniques.

Personal Attributes

• Customer-Focused: Committed to providing excellent service and building strong client relationships.
• Detail-Oriented: Precise in handling documentation and assessing risks.
• Proactive: Takes initiative to stay informed about industry changes and improve processes.
• Professional: Demonstrates integrity, reliability, and professionalism in all interactions.