Engagement Manager 🎉
- Dar es salaam, Tanzania
- viaKaziConnect
3 years ago
Tsh
3,000,000 - 5,000,000/-
Mid Level
Information Technology
Bachelor's Degree / Masters in Business Administration, Industrial Engineering, Computer Science
Job Summary
Duties And Responsibilities
- Plan, organize and manage all phases of a project lifestyle to ensure succcessfulll delivery. This includes developing and managing project goverance plans, project schedules, team goals , defining success criteira , project milestones and budgets.
- Partner with CIOs, IT Functional Leads, Application Owners, Demand Managers to help drive the innovative solutions and enhance delivery for clients / partners.
- Work with product managers' strategist to translate customer feeedback into technical requirements.
- Increase the average value of our client/partner engagements through a continous depending collaboration with our sales team and customers
- Contribute to enhance our delivery methodolgy and services practice.
- Capture new customer demand.
- Collaborate proactively with Business and Strategist to help understand the client and business needs and drive the future service offerings.
- Incorporate customer feedback into overall relationship mangement process and ensure that the consulting customer onboarding services run effficiently.
- Actively look for ways to improve process effeciencies and effectiveness.
Education Other Skills Required
- +5 years in customer facing technolgy role(s): Financial Services/ Banking Industry strongly preffered.
- MBA/ Bachelor's degree in Business Adminstration, Industrial Engineering, Computer Science, Computer Engineering, MIS or any related field.
- Experienced in -consulting, fintech, digital technology and strong sales background and good business relationships with banks
- Ability to understand complex business problems and scope.
- Ability to synthesise complex requirements to a set of tangible technoldy related actions that relate back to the business strategu.
- Ability to communicate the CCoE strategy to different customer groups as required.
- Understanding of business as a whole with respect to technologies, digital platforms and infastructure.
- Strong communication and relationship building skills.
- Relationship mangement / Account Management Experience required.
- Demonstrated expertise in project estimation and phase breakdown of work programs
- Familiar with agile implementation methodolgy.
- Ability to work in a startup enviroment with limited direction.
- Good time managemnt, well organized , consistently meets commitments and creates high level deliverables.
- Demonstrated pre-sales ability.
