Bachelor’s degree in Business Administration, Transport Management, or a related field
Job Summary
We are seeking for a dynamic and highly motivated Fleet Manager on behalf of our client, a premier safari and tours company based in Arusha, Tanzania, to join their team. This pivotal role requires a driven individual who combines strategic management skills with a hands-on approach to operational excellence. We are looking for someone who is not only passionate about the travel and tourism industry but also thrives on making a measurable impact on operations and client satisfaction.
Duties And Responsibilities
Operational Management: Oversee the daily management of our fleet, including maintenance scheduling, vehicle deployments, and driver coordination. Ensure all vehicles are safari-ready, meeting the highest standards of safety and comfort.
Strategic Planning: Manage and optimize fleet operations by maintaining detailed charts for safaris, transfers, and logistics, ensuring flawless execution of itineraries.
Leadership: Supervise and mentor a team of drivers and operational staff, fostering a culture of excellence, accountability, and teamwork.
Quality Assurance: Conduct regular reviews and updates of trip itineraries and operational procedures to enhance efficiency and accuracy. Address discrepancies in fleet utilization and maintenance promptly.
Client Relations: Enhance client satisfaction by ensuring smooth transitions between various segments of their journey, maintaining high standards of service delivery.
Reporting and Compliance: Manage reporting requirements efficiently, ensuring accurate and timely communication with management. Maintain compliance with all regulatory and safety standards.
Education Other Skills Required
Bachelor’s degree in Business Administration, Transport Management, or a related field.
At least 7-10 years of experience in a management role with direct oversight of fleet operations.
Experience in tourism industry will be an added advantage
Excellent English Language Command.
Excellent knowledge Microsoft Excel
Proven managerial and leadership experience in fleet management or a similar operational role, preferably within the travel, tours, or hospitality industry.
Exceptional organizational skills and attention to detail.
Ability to work flexibly, extending beyond normal working hours when required.
High levels of energy and commitment with a proven track record of achieving operational targets.
Excellent communication and interpersonal skills, capable of working effectively with diverse teams.
Strong problem-solving skills, with a proactive approach to identifying and resolving issues.
Passionate about growth and personal development within the tourism sector.