Front Office Coordinator 🎉
- Morogoro, Tanzania
- viaKaziConnect
3 months ago
Tsh
500,000 - 1,000,000/-
Mid Level
Office Management and Human Resources Services
2 - 5 years
Bachelor's Degree in Business Administration, Office Management, Public Relations, or related
Job Summary
We are looking for a Front Office Coordinator who will be responsible for ensuring smooth daily office operations by managing communications, coordinating key tasks, and providing essential administrative support. This role includes maintaining a schedule of meetings and commitments, managing office supplies, and handling correspondence, all while ensuring a welcoming environment for visitors and clients.
Duties And Responsibilities
- Greet and welcome visitors in a warm, professional, and friendly manner, reflecting Tanzanian hospitality.
- Answer and direct incoming phone calls to appropriate departments, ensuring a seamless flow of communication.
- Manage scheduling of appointments, meetings, and events for staff and clients.
- Maintain an organized and clean front desk area, creating a positive first impression.
- Handle incoming and outgoing mail, packages, and documents, ensuring timely distribution.
- Assist with administrative tasks such as data entry, filing, document preparation, and maintaining records.
- Coordinate with different departments to ensure smooth day-to-day office operations.
- Monitor office supplies inventory and place orders when needed, working with local vendors for restocking.
- Provide visitors and clients with necessary information and assistance, including directions, company services, and policies.
- Ensure compliance with company policies and procedures while maintaining a respectful and professional office environment.
- Handle client and customer inquiries, resolving any issues efficiently and professionally.
- Assist in the planning and execution of company events, meetings, and workshops.
- Maintain confidentiality of sensitive information, including client data and company documentation.
- Prepare and distribute internal communications, including memos, reports, and announcements.
- Support the HR department with onboarding new employees, including orientation and introductory sessions on company culture, policies, and procedures.
Education Other Skills Required
- Diploma or Bachelor's Degree in Business Administration, Office Management, Public Relations, or a related field.
- Certifications in Administrative or Office Management.
- Proficiency in Computer Applications (Microsoft Office Suite, Google Workspace, etc.).
- Fluency in English and Kiswahili for effective communication in a Tanzanian business environment.
- Strong Communication Skills – Excellent verbal and written communication skills in both English and Kiswahili.
- A friendly, welcoming, and professional demeanor when interacting with clients, visitors, and staff.
- Ability to manage schedules, coordinate tasks, and handle multiple responsibilities efficiently.
- Accuracy in managing documents, scheduling, and administrative tasks.
- Handle multiple inquiries and tasks simultaneously while maintaining composure.
- Time Management – Effectively prioritize tasks and manage time to ensure office operations run smoothly.
- Ability to resolve customer inquiries or internal issues quickly and efficiently.
- Proficient in data entry, filing, managing office supplies, and handling correspondence.
- Ability to work with various departments and coordinate tasks to ensure smooth office operations.
- Comfortable using office management software, telephone systems, and email communication platforms.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Flexibility to adapt to changing office needs and handle unexpected situations effectively.
