Bachelor’s degree in Business Administration, Hospitality Management, or related field
Job Summary
We are an exclusive, high-end tourism lodge, offering luxurious accommodations and unparalleled experiences in a stunning natural setting. As a premium destination, we pride ourselves on delivering exceptional service to our clients and creating a memorable experience. We are seeking a highly organized and proactive Virtual Executive Assistant to provide top-tier administrative support to our executive team.
The Virtual Executive Assistant will play a pivotal role in ensuring the smooth operation of the executive office. You will handle a range of administrative tasks, such as calendar management, communications, and logistics coordination, all while maintaining a high standard of professionalism and confidentiality. This role is ideal for someone with a strong background in supporting senior executives remotely, ideally in the hospitality or tourism sectors.
Duties And Responsibilities
Calendar & Schedule Management:Coordinate and manage the schedules of senior executives, ensuring efficient time management, prioritization of meetings, and proactive handling of changes or cancellations.
Travel & Logistics Coordination:Arrange domestic and international travel for executives, including accommodations, transportation, and itineraries. Ensure all travel is aligned with the executive's preferences and business needs.
Email & Communication Management:Handle incoming and outgoing communications, including emails, phone calls, and other messages. Draft, proofread, and send professional communications on behalf of the executives.
Documentation & Reporting: Prepare and organize documents for meetings, presentations, and reports. Maintain confidential files and ensure proper organization of all business-related documentation.
Meeting Preparation & Support: Schedule and coordinate virtual and in-person meetings, ensuring all logistics are covered. Prepare agendas, take minutes, and follow up on action items.
Research & Project Management: Conduct research as requested by the executive team, whether it’s industry trends, competitor analysis, or travel destinations. Assist in managing ongoing projects and ensure deadlines are met.
Customer Relations: Communicate with clients, partners, and other stakeholders, ensuring a seamless and professional experience. Assist in managing VIP client requests and lodge-related inquiries.
Ad-Hoc Administrative Support: Provide additional administrative support as required, including personal tasks for the executives, data entry, and other duties.
Education Other Skills Required
Bachelor’s degree in Business Administration, Hospitality Management, or related field.
At least 3 years of experience as an Executive Assistant or Virtual Assistant, preferably within the hospitality, tourism, or luxury services sectors.
Strong organizational skills with the ability to manage multiple priorities and tasks.
Excellent verbal and written communication skills, with a high level of professionalism.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Gmail).
Strong problem-solving skills and the ability to work autonomously with minimal supervision.
Experience using virtual collaboration tools (Zoom, Slack, Trello, Asana, etc.).
High attention to detail and ability to handle confidential information.
Proactive, adaptable, and able to anticipate the needs of executives.
Ability to work independently in a remote setting, while remaining closely aligned with the lodge’s goals.
A passion for the tourism and hospitality industry, with an understanding of the high standards required in a luxury environment.