Diploma in massage therapy, aesthetics, or related field
Job Summary
We are seeking a skilled and personable Spa Therapist to provide exceptional spa treatments and services to our guests. The ideal candidate will have a passion for wellness, excellent technical skills, and the ability to create a relaxing and rejuvenating experience for clients.
Duties And Responsibilities
Deliver professional spa services, including massages, body treatments, facials, manicures, pedicures, and other specialized therapies as per the spa menu.
Assess guests' needs and recommend appropriate treatments based on their preferences and concerns.
Maintain a clean, safe, and welcoming spa environment in compliance with hygiene and sanitation standards.
Stay up to date on the latest industry trends, techniques, and products to enhance the quality of treatments.
Provide guests with information about spa facilities, products, and services.
Upsell spa products and additional services to enhance the guest experience and meet sales goals.
Manage treatment schedules and ensure timely appointments to maximize productivity.
Maintain accurate records of treatments provided, guest preferences, and product usage.
Address guest inquiries and concerns professionally and ensure customer satisfaction.
Education Other Skills Required
Certification or diploma in massage therapy, aesthetics, or related field.
Proven experience as a Spa Therapist or in a similar role.
Strong knowledge of various spa treatments and therapies.
Excellent interpersonal and communication skills.
High level of professionalism and attention to detail.
Physical stamina to perform treatments for extended periods.
Warm, approachable demeanor to ensure a welcoming guest experience.
Ability to handle sensitive client information with confidentiality.
Strong organizational and time-management skills.
Ability to adapt to individual client needs and preferences.
Creative problem-solving skills to manage any unexpected challenges during treatments.
Positive attitude and proactive mindset to contribute to a team-oriented environment.
Commitment to continuous learning and development in spa techniques and services.