Safari Sales Expert 🎉
- Arusha, Tanzania
- viaKaziConnect
16 days ago
Mid Level
Hospitality and Tourism
2 - 5 years
Bachelor’s degree in Tourism, Hospitality, Business, or a related field
Job Summary
We are looking for a highly motivated and knowledgeable Safari Sales Expert to join our dynamic team. This role is responsible for designing and selling unforgettable safari experiences, building strong client relationships, and driving sales growth. The ideal candidate will have in-depth knowledge of safari destinations, excellent sales skills, and a passion for delivering exceptional customer service.
Duties And Responsibilities
- Proactively engage with potential clientsto understand their travel preferences and design customized safari packages.
- Respond to inquiries via phone, email, and online platforms, ensuring timely and professional communication.
- Build and maintain strong relationships with repeat and referral clients, travel agents, and corporate partners.
- Create tailor-made safari experiencesthat align with client budgets, interests, and expectations.
- Provide expert advice on destinations, wildlife seasons, accommodation options, and travel logistics.
- Ensure seamless coordination between lodges, tour operators, and transportation providers.
- Stay updated on safari trends, competitor offerings, and emerging travel destinations.
- Identify new market segments and develop strategies to attract high-value clients.
- Collaborate with the marketing team to create engaging promotional content and sales campaigns.
- Handle reservations, contracts, and payments, ensuring accuracy and efficiency.
- Work closely with the operations team to confirm availability, permits, and special client requests.
- Troubleshoot and resolve any pre-trip, on-trip, or post-trip customer concerns.
- Monitor sales targets, conversion rates, and client feedbackto drive continuous improvement.
- Prepare sales reports and forecastsfor management review.
- Provide recommendations on pricing, promotions, and customer engagement strategies.
Education Other Skills Required
- Bachelor’s degree in Tourism, Hospitality, Business, or a related field.
- 3+ years of experiencein safari sales, luxury travel, or a related field.
- Proven track record in closing sales and exceeding revenue targets.
- Strong knowledge of safari destinations, wildlife, and luxury travel services.
- Proficiency in CRM systems, reservation platforms, and Microsoft Office Suite.
- Ability to analyze market trends and customer behavior to enhance sales strategies.
- Excellent communication and negotiation skillsto engage high-end clients.
- Strong problem-solving abilitiesand attention to detail.
- Passion for wildlife, conservation, and delivering exceptional guest experiences.
